![socialmedia_twitter[1].png](https://static.wixstatic.com/media/537d22_35e9e962e9b842a4a8d98202441f9fb7~mv2.png/v1/fill/w_48,h_51,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/socialmedia_twitter%5B1%5D.png){kind=small}
![socialmedia_linkedin[1].png](https://static.wixstatic.com/media/537d22_17e00faa730545c19223ba0533934cc9~mv2.png/v1/fill/w_48,h_52,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/socialmedia_linkedin%5B1%5D.png){kind=small}
Bi nad phàirt den sgioba againn
Tha an oifis ionadail againn air a dèanamh suas de 30 neach-obrach agus 46 saor-thoileach sònraichte. Tha an sgioba againn an-còmhnaidh a’ leudachadh.
Tha sinn a’ cur fàilte air iarrtasan saor-thoileach ùra tron bhliadhna agus a’ postadh dreuchdan bàna air feadh ar n-àrd-ùrlaran meadhanan sòisealta, air an duilleag seo, agus air grunn làraich-lìn liosta obrach.
Dreuchdan Luchd-obrach
Advice Quality and Operations Manager
Advice Quality and Operations Managers will make sure
clients get accurate and appropriate advice and that advisers
are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients
by providing support, guidance and feedback on a
day-to-day basis and using those insights to drive advice
service development.
This role is vital in fostering a culture of quality and
excellence within the agency, ensuring that both staff and
volunteers are well-equipped to deliver exceptional advice
services to clients.
Click here to see the candidate pack
MaPS Community Based Debt Caseworker
Working within the aims, policies, and principles of the
Citizens Advice Service, the MaPS-funded Community Debt
Caseworker will provide specialist support to clients with a
range of debt and related financial issues.
The main office for this role is Stevenage, but the postholder
will be required to travel across Hertfordshire to provide debt
advice in person, by telephone, video calling, and email,
ensuring the most appropriate advice channel is offered
based on client circumstances, vulnerability, and complexity.
The successful candidate will provide holistic debt and
budgeting advice, using independent information sources
and internal tools, ensuring clients understand their debt
options. All client interactions will integrate financial
capability support and, where appropriate, referrals to other
Citizens Advice services or specialist agencies.
Click here to see the candidate pack
Trainee MaPS Community Based Debt Caseworker
The Trainee MaPS Community Debt Caseworker will undergo
extensive money advice training to provide holistic debt and
budgeting advice in line with FCA standards. This role is
designed for individuals committed to learning and
developing towards full debt casework responsibilities.
The main office is Stevenage, but the postholder will be
required to travel across Hertfordshire to provide debt
advice via telephone, video, email, and face-to-face
appointments where necessary.
Click here to see the candidate package
Trainee Generalist Caseworker
Working within the aims, policies and principles of the
Citizens Advice Service, to support clients with a range of
issues; providing information, advice and casework support in
person, via telephone, video calling and email.
The successful candidate will complete necessary training in
order to provide holistic information, advice and casework on
a range of issues, including but not limited to: housing,
welfare benefits, debt, employment, family, law & courts and
consumer.
Click here to see the candidate package
HertsHelp Connecting Officer
Working within the aims, policies and principles of the
HertsHelp Service, to support clients with a range of
issues, providing information, signposting and referrals
via telephone and email.
The successful candidate will complete necessary training
to provide holistic information, signposting, and referrals
on a range of issues.
Click here to see the candidate package
We do not have any other vacancies at this time
Saor-thoileach còmhla rinn
Tha saor-thoileach na chothrom iongantach chan ann a-mhàin airson rudeigin a thoirt air ais don choimhearsnachd ach cuideachd gus sgilean agus eòlasan ùra luachmhor fhaighinn. A bharrachd air àrdachadh do mhisneachd!
Bidh na saor-thoilich againn a’ dol an sàs airson grunn adhbharan eadar-dhealaichte, ge bith an e sin rudeigin a thoirt air ais don chomann-shòisealta, an sgilean agus am misneachd adhartachadh, no an comas cosnaidh àrdachadh. Tha grunn dhreuchdan eadar-dhealaichte againn cuideachd, bho Chomhairlichean gu Luchd-rianachd agus Luchd-fàilteachaidh! Cliog air an dreuchd gu h-ìosal agus leugh na pacaidean dreuchd airson barrachd fiosrachaidh:
Cluinn bho ar saor-thoilich:
Iain MacCarmaig, Comhairliche Saor-thoileach
Freddie Westbrooke, Comhairliche Saor-thoileach
Daniella Gregory, neach-taic saor-thoileach Sochairean Sochairean
Heidi Woodhead, Riochdaire Saor-thoileach & Comhairliche
Coinnich ri Brenda, aon de na Comhairlichean Saor-thoileach Coitcheann againn:
"Comhairle Saoranaich Tha Stevenage cudromach dhan choimhearsnachd. Tha cuid de dhaoine aig nach eil an t-eòlas, a' mhisneachd no an comas na duilgheadasan aca fhuasgladh leotha fhèin. Càite an rachadh iad às aonais sinne?
Dhòmhsa, bidh obair saor-thoileach aig Comhairle Saor-thoileach Stevenage a’ cumail m’ eanchainn gnìomhach agus a’ toirt adhbhar agus òrdugh don t-seachdain agam agus ged nach eil feum agam air adhartas, tha e a’ seasamh dhaoine a nì, ann an deagh shuidheachadh airson cosnadh.” - Brenda, Comhairliche Saor-thoileach
Deiseil airson a dhol an sàs?
Ma tha thu airson bruidhinn rinn mu bhith an sàs ann, lìon am foirm tagraidh saor-thoileach.
Còir air obair neo saor-thoileach
Mura h-eil thu nad shaoranach Breatannach no Èireannach, tha e cudromach gun dèan thu cinnteach gu bheil cead agad obair saor-thoileach a dhèanamh no ‘obair gun phàigheadh’ a dhèanamh a bharrachd air a’ phrìomh adhbhar agad airson a dhol a-steach don dùthaich, gus nach cuir thu an inbhe bhìosa agad ann an cunnart._cc781905-5cde-3194- bb3b-136bad5cf58d_
Mura h-urrainn dhut am freagairt a lorg gu soilleir air na sgrìobhainnean in-imrich agad, cuir fios guBuidheann Crìochan na RA
Tha còir aig nàiseantaich AE/EEA à dùthchannan eile saor-thoileach ma tha aon de na h-inbhean a leanas aca airson saor-thoileach:
-
Inbhe ro-shuidhichte
-
Inbhe suidhichte
Inbhe bhìosa a leigeas le obair shaor-thoileach (mar a tha air a mhìneachadh air anLàrach-lìn NCVO
Ceistean Cumanta
Will volunteering help me get a job?
Around 30% of our volunteers who leave Citizens Advice Stevenage go on to paid employment. Local Citizens Advice volunteering provides skills and experience that is valued by many employers
How much time do i need to give?
We require you to 8 hours per week. This can be one full day or, preferably, two half days. Our advice sessions run from 10am-1pm in the morning and 1pm-4pm in the afternoon.
Our longest standing volunteer to date has been with us for nineteen years!
What support will I get?
All of our volunteers are supported and supervised throughout their time at Citizens Advice Stevenage. When you join us you will get more details about who is supporting you day to day.
If you are an adviser, there is an Advice Quality Supervisor on duty at each advice session to guide and support you. We make sure that you're not put in situations that are beyond your abilities.
What will I get out of a career with Citizens Advice?
All our volunteers get something different from their volunteering experience. Some of the most common benefits reported are:
-
making a positive difference to peoples' lives
-
receiving high quality training
-
getting invaluable work experience
-
developing new skills such as communication, problem solving, analytical skills, IT etc.
-
improving self esteem, confidence and wellbeing
-
meeting new people from a range of backgrounds
-
making friends
Do you provide training?
All volunteers receive an induction when joining their local Citizens Advice and all receive comprehensive, free, high quality training. This training may consist of working through study packs, online training, face-to-face courses and observing advisers or other volunteers and staff in their roles.
Will I get my expenses paid?
We will reimburse reasonable travel to and from training sessions, and travel to and from the office for your volunteering shift and other out-of-pocket expenses. We will let you know during the recruitment process, what expenses we can reimburse