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Khalani m'gulu lathu

Ofesi yathu yakuderali ili ndi antchito 30 ndi odzipereka odzipereka 46. Gulu lathu likukulirakulira nthawi zonse. 

 

Timalandila anthu ongodzipereka m'chaka chonsecho ndipo timatumiza anthu onse amene akusowa ntchito m'malo athu ochezera a pa Intaneti, patsamba lino, komanso pamasamba angapo amene amalemba ntchito. 

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Ntchito Zogwira Ntchito

Advice Quality and Operations Manager

Advice Qualit

y and Operations Managers will make sure
clients get accurate and appropriate advice and that advisers
are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients
by providing support, guidance and feedback on a
day-to-day basis and using those insights to drive advice
service development.

This role is vital in fostering a culture of quality and
excellence within the agency, ensuring that both staff and
volunteers are well-equipped to deliver exceptional advice
services to clients.

Click here to see the candidate  pack 

MaPS Community Based Debt Caseworker 

Working within the aims, policies, and principles of the

Citizens Advice Service, the MaPS-funded Community Debt

Caseworker will provide specialist support to clients with a

range of debt and related financial issues.

 

The main office for this role is Stevenage, but the postholder

will be required to travel across Hertfordshire to provide debt

advice in person, by telephone, video calling, and email,

ensuring the most appropriate advice channel is offered

based on client circumstances, vulnerability, and complexity.

 

The successful candidate will provide holistic debt and

budgeting advice, using independent information sources

and internal tools, ensuring clients understand their debt

options. All client interactions will integrate financial

capability support and, where appropriate, referrals to other

Citizens Advice services or specialist agencies.

Click here to see the candidate pack

Trainee MaPS Community Based Debt Caseworker

The Trainee MaPS Community Debt Caseworker will undergo

extensive money advice training to provide holistic debt and

budgeting advice in line with FCA standards. This role is

designed for individuals committed to learning and

developing towards full debt casework responsibilities.

 

The main office is Stevenage, but the postholder will be

 required to travel across Hertfordshire to provide debt

advice via telephone, video, email, and face-to-face

appointments where necessary.

Click here to see the candidate package

Trainee Generalist Caseworker

Working within the aims, policies and principles of the

Citizens Advice Service, to support clients with a range of

issues; providing information, advice and casework support in

person, via telephone, video calling and email. 


The successful candidate will complete necessary training in

order to provide holistic information, advice and casework on

a range of issues, including but not limited to: housing,

welfare benefits, debt, employment, family, law & courts and

consumer.

Click here to see the candidate package

 

General Admin

Working within the aims, policies and principles of the

Citizens Advice Service to provide high-quality, efficient,

and effective administrative support to the Head of Finance

and Business Support.

 

Due to the nature of the role, this

position is based on-site and will be spread across 5 working

days.

Click here to see the candidate package

 

Finance Assistant

 

Working within the aims, policies and principles of the

Citizens Advice Service to Process invoices, payments and

expense reports in an accurate and timely manner.

Reconcile bank statements and ledger accounts monthly

Support month-end and year-end closing processes.

Click here to see the candidate package

 

 

 

HertsHelp Connecting Officer 

Working within the aims, policies and principles of the

HertsHelp Service, to support clients with a range of 

issues, providing information, signposting and referrals

via telephone and email.

The successful candidate will complete necessary training

to provide holistic information, signposting, and referrals

on a range of issues. 

Click here to see the candidate package

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We do not have any other  vacancies at this time

Dziperekeni nafe

Kudzipereka ndi mwayi wodabwitsa osati kungopereka china chake kwa anthu ammudzi komanso kupeza maluso atsopano ndi zokumana nazo. Komanso kukulitsa chidaliro chanu!

Odzipereka athu amatenga nawo mbali pazifukwa zingapo, kaya ndi kubwezera china chake kwa anthu, kukulitsa luso lawo ndi chidaliro, kapena kuwonjezera mwayi wolembedwa ntchito. Tilinso ndi maudindo osiyanasiyana, kuchokera kwa Advisors mpaka Administrators ndi Receptionists! Dinani paudindo womwe uli pansipa ndikuwerenga mapaketi kuti mudziwe zambiri:

Imvani kuchokera kwa anthu odzipereka:

Iain MacCormick, Mlangizi Wodzipereka

Freddie Westbrooke, Mlangizi Wodzipereka

Daniella Gregory, Wothandizira Ubwino Wothandizira Wothandizira

Heidi Woodhead, Volunteer Rep & Adviser

Kumanani ndi Brenda, m'modzi mwa alangizi athu odzipereka a Generalist:

"Citizens Advice Stevenage ndi ofunika kwa anthu ammudzi. Anthu ena alibe chidziwitso, chidaliro, kapena luso lotha kuthetsa mavuto awo okha. Kodi popanda ife akanapita kuti?

Kwa ine, kudzipereka ku Citizens Advice Stevenage kumapangitsa ubongo wanga kugwira ntchito ndikundipatsa cholinga ndi dongosolo kwa sabata yanga ndipo ngakhale sindikufuna kupita patsogolo, ndikuyimilira anthu omwe amatero, m'malo mopeza ntchito. ” - Brenda, Mlangizi Wodzipereka
Mwakonzeka kutenga nawo mbali?
Ngati mukufuna kulankhula nafe za kutenga nawo mbali, chonde lembani fomu yofunsira ntchito yodzipereka.

Ufulu wogwira ntchito kapena kudzipereka
Ngati simuli nzika ya UK kapena Ireland, ndikofunika kuti muwonetsetse kuti ndinu ololedwa kudzipereka kapena kugwira ntchito 'yopanda malipiro' kuwonjezera pa chifukwa chanu chachikulu cholowera m'dzikoli, kupeŵa kuyika chiphaso chanu cha visa._cc781905-5cde-3194- bb3b-136bad5cf58d_
 
Ngati simungapeze yankho momveka bwino pamakalata anu osamukira kudziko lina, funsani aUK Border Agency 

Anthu a EU/EEA ochokera kumayiko ena ali ndi ufulu wodzipereka ngati ali ndi chimodzi mwazinthu zotsatirazi kuti adzipereke:
 
  • Makhalidwe okhazikika
  • Makhalidwe okhazikika
Ma visa omwe amalola kudzipereka (monga tafotokozera paWebusayiti ya NCVO

FAQs

Will volunteering help me get a job?

Around 30% of our volunteers who leave Citizens Advice Stevenage go on to paid employment. Local Citizens Advice volunteering provides skills and experience that is valued by many employers

How much time do i need to give?

We require you to 8 hours per week. This can be one full day or, preferably, two half days. Our advice sessions run from 10am-1pm in the morning and 1pm-4pm in the afternoon.

Our longest standing volunteer to date has been with us for nineteen years!

What support will I get?

All of our volunteers are supported and supervised throughout their time at Citizens Advice Stevenage. When you join us you will get more details about who is supporting you day to day.

 

If you are an adviser, there is an Advice Quality Supervisor on duty at each advice session to guide and support you. We make sure that you're not put in situations that are beyond your abilities. 

What will I get out of a career with Citizens Advice?

All our volunteers get something different from their volunteering experience. Some of the most common benefits reported are:

 

  • making a positive difference to peoples' lives

  • receiving high quality training

  • getting invaluable work experience

  • developing new skills such as communication, problem solving, analytical skills, IT etc.

  • improving self esteem, confidence and wellbeing

  • meeting new people from a range of backgrounds

  • making friends

Do you provide training?

All volunteers receive an induction when joining their local Citizens Advice and all receive comprehensive, free, high quality training. This training may consist of working through study packs, online training, face-to-face courses and observing advisers or other volunteers and staff in their roles.

Will I get my expenses paid?

We will reimburse reasonable travel to and from training sessions, and travel to and from the office for your volunteering shift and other out-of-pocket expenses. We will let you know during the recruitment process, what expenses we can reimburse

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Stevenage Citizens Advice ndi Charity yolembetsedwa. Nambala Yolembetsa: 1077414   A membala wa National Citizens Advice Association. A company Limited by Guarantee Reg. No. 03836106 England Wovomerezedwa ndikuyendetsedwa ndi Financial Conduct Authority - FRN: 617753

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Upangiri wa nzika za Stevenage © 2022. Ufulu wonse ndi wotetezedwa. Mapangidwe awebusayiti ndi Aston Chambers.

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