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Vertu hluti af teyminu okkar
Skrifstofa okkar á staðnum er skipuð 30 starfsmönnum og 46 sjálfboðaliðum. Liðið okkar er alltaf að stækka.
Við fögnum nýjum umsóknum um sjálfboðaliða allt árið og birtum öll laus störf á samfélagsmiðlum okkar, á þessari síðu og á nokkrum starfsskráningarvefsíðum.
Laus störf starfsfólks
Advice Quality and Operations Manager
Advice Qualit
y and Operations Managers will make sure
clients get accurate and appropriate advice and that advisers
are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients
by providing support, guidance and feedback on a
day-to-day basis and using those insights to drive advice
service development.
This role is vital in fostering a culture of quality and
excellence within the agency, ensuring that both staff and
volunteers are well-equipped to deliver exceptional advice
services to clients.
Click here to see the candidate pack
MaPS Community Based Debt Caseworker
Working within the aims, policies, and principles of the
Citizens Advice Service, the MaPS-funded Community Debt
Caseworker will provide specialist support to clients with a
range of debt and related financial issues.
The main office for this role is Stevenage, but the postholder
will be required to travel across Hertfordshire to provide debt
advice in person, by telephone, video calling, and email,
ensuring the most appropriate advice channel is offered
based on client circumstances, vulnerability, and complexity.
The successful candidate will provide holistic debt and
budgeting advice, using independent information sources
and internal tools, ensuring clients understand their debt
options. All client interactions will integrate financial
capability support and, where appropriate, referrals to other
Citizens Advice services or specialist agencies.
Click here to see the candidate pack
Trainee MaPS Community Based Debt Caseworker
The Trainee MaPS Community Debt Caseworker will undergo
extensive money advice training to provide holistic debt and
budgeting advice in line with FCA standards. This role is
designed for individuals committed to learning and
developing towards full debt casework responsibilities.
The main office is Stevenage, but the postholder will be
required to travel across Hertfordshire to provide debt
advice via telephone, video, email, and face-to-face
appointments where necessary.
Click here to see the candidate package
Trainee Generalist Caseworker
Working within the aims, policies and principles of the
Citizens Advice Service, to support clients with a range of
issues; providing information, advice and casework support in
person, via telephone, video calling and email.
The successful candidate will complete necessary training in
order to provide holistic information, advice and casework on
a range of issues, including but not limited to: housing,
welfare benefits, debt, employment, family, law & courts and
consumer.
Click here to see the candidate package
General Admin
Working within the aims, policies and principles of the
Citizens Advice Service to provide high-quality, efficient,
and effective administrative support to the Head of Finance
and Business Support.
Due to the nature of the role, this
position is based on-site and will be spread across 5 working
days.
Click here to see the candidate package
Finance Assistant
Working within the aims, policies and principles of the
Citizens Advice Service to Process invoices, payments and
expense reports in an accurate and timely manner.
Reconcile bank statements and ledger accounts monthly
Support month-end and year-end closing processes.
Click here to see the candidate package
HertsHelp Connecting Officer
Working within the aims, policies and principles of the
HertsHelp Service, to support clients with a range of
issues, providing information, signposting and referrals
via telephone and email.
The successful candidate will complete necessary training
to provide holistic information, signposting, and referrals
on a range of issues.
Click here to see the candidate package
We do not have any other vacancies at this time
Gerðu sjálfboðaliða með okkur
Sjálfboðaliðastarf er svo ótrúlegt tækifæri til að gefa ekki aðeins eitthvað til baka til samfélagsins heldur til að öðlast dýrmæta nýja færni og reynslu. Auk þess að auka sjálfstraust þitt!
Sjálfboðaliðar okkar taka þátt af ýmsum ástæðum, hvort sem það er til að skila einhverju til baka til samfélagsins, bæta færni sína og sjálfstraust eða auka starfshæfni sína. Við höfum líka fjölda mismunandi hlutverka, allt frá ráðgjöfum til stjórnenda og móttökustjóra! Smelltu á hlutverkið hér að neðan og lestu hlutverkapakkana fyrir frekari upplýsingar:
Heyrðu frá sjálfboðaliðum okkar:
Iain MacCormick, sjálfboðaliðaráðgjafi
Freddie Westbrooke, sjálfboðaliðaráðgjafi
Daniella Gregory, sjálfboðaliði velferðarbóta
Heidi Woodhead, sjálfboðaliðafulltrúi og ráðgjafi
Hittu Brenda, einn af almennum sjálfboðaliðaráðgjöfum okkar:
"Ráð borgara Stevenage er mikilvægt fyrir samfélagið. Sumt fólk hefur einfaldlega ekki þekkingu, sjálfstraust eða getu til að leysa vandamál sín á eigin spýtur. Hvert myndu þeir fara án okkar?
Fyrir mig heldur sjálfboðaliðastarf hjá Citizens Advice Stevenage heilanum mínum virkum og gefur vikunni minni tilgang og reglu og þó ég þurfi ekki framfarir, þá stendur það fólk sem gerir það, í góðum málum fyrir atvinnu.“ - Brenda, sjálfboðaliðaráðgjafi
Tilbúinn til að taka þátt?
Ef þú vilt ræða við okkur um að taka þátt, vinsamlegast fylltu út umsóknareyðublað fyrir sjálfboðaliða.
Réttur til vinnu eða sjálfboðaliða
Ef þú ert ekki breskur eða írskur ríkisborgari er mikilvægt að þú athugar að þú hafir leyfi til að starfa sem sjálfboðaliði eða vinna „ólaunuð vinnu“ til viðbótar við aðalástæðuna þína fyrir því að koma inn í landið, til að forðast að stofna vegabréfsáritunarstöðu þinni í hættu._cc781905-5cde-3194- bb3b-136bad5cf58d_
Ef þú finnur ekki svarið skýrt á innflytjendaskjölunum þínum skaltu hafa samband viðLandamærastofnun Bretlands
ESB/EES ríkisborgarar frá öðrum löndum eiga rétt á sjálfboðaliðastarfi ef þeir hafa eina af eftirfarandi stöðu til að bjóða sig fram:
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Fyrirfram ákveðin staða
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Uppgjör staða
Vegabréfsáritunarstaða sem leyfir sjálfboðaliðastarf (eins og lýst er áVefsíða NCVO
Algengar spurningar
Will volunteering help me get a job?
Around 30% of our volunteers who leave Citizens Advice Stevenage go on to paid employment. Local Citizens Advice volunteering provides skills and experience that is valued by many employers
How much time do i need to give?
We require you to 8 hours per week. This can be one full day or, preferably, two half days. Our advice sessions run from 10am-1pm in the morning and 1pm-4pm in the afternoon.
Our longest standing volunteer to date has been with us for nineteen years!
What support will I get?
All of our volunteers are supported and supervised throughout their time at Citizens Advice Stevenage. When you join us you will get more details about who is supporting you day to day.
If you are an adviser, there is an Advice Quality Supervisor on duty at each advice session to guide and support you. We make sure that you're not put in situations that are beyond your abilities.
What will I get out of a career with Citizens Advice?
All our volunteers get something different from their volunteering experience. Some of the most common benefits reported are:
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making a positive difference to peoples' lives
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receiving high quality training
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getting invaluable work experience
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developing new skills such as communication, problem solving, analytical skills, IT etc.
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improving self esteem, confidence and wellbeing
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meeting new people from a range of backgrounds
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making friends
Do you provide training?
All volunteers receive an induction when joining their local Citizens Advice and all receive comprehensive, free, high quality training. This training may consist of working through study packs, online training, face-to-face courses and observing advisers or other volunteers and staff in their roles.
Will I get my expenses paid?
We will reimburse reasonable travel to and from training sessions, and travel to and from the office for your volunteering shift and other out-of-pocket expenses. We will let you know during the recruitment process, what expenses we can reimburse