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Fill in the information below about yourself or the person making the enquiry and receive a response within 3 - 5 working days. 

By providing your number we take that as consent to leave you a voicemail. If you do not want us to leave you a voicemail please state below in the enquiry box. 

When we record and use your personal information we:


  • only access it when we have a good reason

  • only share what is necessary and relevant

  • don’t sell it to commercial organisations


We need to record information about you to help with your enquiry. We have a legitimate interest to do this. Please let us know if you’d like more information about how we’ll use your data.


We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion. If you agree, we’ll use this information, which is known as ‘special category personal data’ to:

  • Give you advice

  • Help us gather data to improve our service

  • Support our research in a way that you can’t be identified

We’ll make sure all your information is kept safe in our secure case management system. By ticking the box below you, consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice.

Thanks for submitting!

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