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Бъдете част от нашия екип
Нашият местен офис се състои от 30 служители и 46 отдадени доброволци. Нашият екип непрекъснато се разширява.
Приветстваме нови кандидатури за доброволци през годината и публикуваме всички свободни работни места в нашите социални медийни платформи, на тази страница и на няколко уебсайта за обяви за работа.
Свободни работни места
Data and Impact Officer
This role leads data collection, management, and analysis
across Citizens Advice Stevenage, ensuring accurate,
high-quality data for reporting and decision-making. It
involves monitoring data inputs, producing impact reports,
and evaluating service outcomes to inform strategy.
The postholder supports funder and partner engagement
through evidence-based insights, ensures GDPR
compliance, and works collaboratively with teams to
improve data systems and evaluation practices.
Click here to see the candidate package
Immigration Caseworker
Working within the aims, policies and principles of the
Citizens Advice Service to Deliver Immigration
Caseworker across Hertfordshire.
This project will improve support for asylum seekers and
refugees across Hertfordshire who are facing immigration
difficulties. The Immigration Caseworker will provide
regulated immigration advice, directly supporting clients
to understand their rights and manage their cases.
The role also offers the opportunity to train to IAA Level 2
and to work in partnership with local organisations
supporting asylum seekers and refugees across the county.
Click here to see the candidate package
We do not have any other vacancies at this time
Станете доброволец с нас
Доброволчеството е такава невероятна възможност не само да върнете нещо на общността, но и да придобиете ценни нови умения и опит. Освен това повишава самочувствието ви!
Нашите доброволци се включват по редица различни причини, независимо дали това е да дадат нещо обратно на обществото, да подобрят своите умения и увереност или да увеличат пригодността си за заетост. Ние също имаме редица различни роли, от съветници до администратори и рецепционисти! Кликнете върху ролята по-долу и прочетете пакетите с роли за повече информация:
Чуйте от нашите доброволци:
Йен Маккормик, съветник на доброволците
Фреди Уестбрук, съветник на доброволците
Хайди Удхед, представител и съветник на доброволци
Запознайте се с Бренда, един от нашите генералисти съветници-доброволци:
„Съветите на гражданите Stevenage са важни за общността. Някои хора просто нямат знанията, увереността или способността да решават проблемите си сами. Къде биха отишли без нас?
За мен доброволчеството в Citizens Advice Stevenage поддържа мозъка ми активен и придава цел и ред на седмицата ми и въпреки че не се нуждая от напредък, това прави хората, които го правят, в добра позиция за работа.“ – Бренда, съветник по доброволци
Volunteer Administrator
What will you do?
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Provide administrative support to help the advice service run smoothly
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Enter and update client information accurately on our case management system
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Support the team with day-to-day admin tasks, including filing and record-keeping
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Answer telephone calls and direct enquiries appropriately
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Manage emails and post, ensuring messages reach the right people
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Assist colleagues and volunteers to keep services organised and efficient
What’s in it for you?
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Build valuable administrative and organisational skills
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Gain experience in a busy, professional charity environment
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Improve your confidence, communication, and teamwork skills
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Increase your employability with practical, transferable experience
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Play a vital behind-the-scenes role in an advice service that makes a real difference to people’s lives
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Work both independently and as part of a supportive team
Volunteer Receptionist
What will you do?
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Welcome all clients and other visitors to Citizens Advice Stevenage
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Oversee the smooth running of the reception areas
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Assist clients in finding the information they need
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Entering client data onto our client management system
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Answer the telephone, reply to emails and post
What’s in it for you?
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Gain and build on valuable skills and experience such as communication and working in a team
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Increase your employability
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Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
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Work with a range of different people, independently and as part of a team
Volunteer Research and Campaigns
What will you do?
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Provide support and guidance to advisers on research and campaigns work
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Keep up to date with research and campaigns issues
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Maintain the profile of research and campaigns within Citizens Advice Stevenage
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Contribute to learning about research and campaigns
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Contribute to effective research and campaigns work within Citizens Advice Stevenage
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Keep up to date with research and campaigns issues
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Prepare reliable research, reports, and campaign plans to maximum impact
What’s in it for you?
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Make a real difference in people’s lives
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Learn about a range of issues that affect our clients such as benefits, debt, employment, and housing
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Build on valuable skills such as communication, listening, marketing and advertising
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Increase your employability
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Work with a range of different people, independently and in a team
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Have a positive impact on your community
Volunteer Adviser
What will you do?
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Use interview skills to identify the root cause of a client’s problem
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Clearly explain information in a way clients can understand
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Work collaboratively with clients to create sustainable solutions and empower them to take action
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Deliver advice with the ongoing support of an Advice Quality Supervisor
What’s in it for you?
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Full, comprehensive training to prepare you for the role
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Ongoing support and guidance from experienced supervisors
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The opportunity to develop valuable communication, problem-solving, and advice skills
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Experience working directly with people and making a real difference in your community
Готови ли сте да се включите?
Ако искате да говорите с нас за участие, моля, попълнете формуляра за кандидатстване за доброволец.
Право на работа или доброволчество
Ако не сте гражданин на Обединеното кралство или Ирландия, важно е да проверите дали имате разрешение да работите като доброволец или да извършвате „неплатена работа“ в допълнение към основната си причина за влизане в страната, за да избегнете застрашаване на статута ви на виза._cc781905-5cde-3194- bb3b-136bad5cf58d_
Ако не можете да намерите ясния отговор във вашата имиграционна документация, свържете се сГранична агенция на Обединеното кралство
Граждани на ЕС/ЕИП от други държави имат право да участват като доброволци, ако имат един от следните статуси за доброволчество:
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Предварително уреден статус
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Уреден статус
Статус на виза, който позволява доброволчество (както е посочено вУеб сайт на NCVO
ЧЗВ
Will volunteering help me get a job?
Around 30% of our volunteers who leave Citizens Advice Stevenage go on to paid employment. Local Citizens Advice volunteering provides skills and experience that is valued by many employers
How much time do i need to give?
We require you to 8 hours per week. This can be one full day or, preferably, two half days. Our advice sessions run from 10am-1pm in the morning and 1pm-4pm in the afternoon.
Our longest standing volunteer to date has been with us for nineteen years!
What support will I get?
All of our volunteers are supported and supervised throughout their time at Citizens Advice Stevenage. When you join us you will get more details about who is supporting you day to day.
If you are an adviser, there is an Advice Quality Supervisor on duty at each advice session to guide and support you. We make sure that you're not put in situations that are beyond your abilities.
What will I get out of a career with Citizens Advice?
All our volunteers get something different from their volunteering experience. Some of the most common benefits reported are:
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making a positive difference to peoples' lives
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receiving high quality training
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getting invaluable work experience
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developing new skills such as communication, problem solving, analytical skills, IT etc.
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improving self esteem, confidence and wellbeing
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meeting new people from a range of backgrounds
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making friends
Do you provide training?
All volunteers receive an induction when joining their local Citizens Advice and all receive comprehensive, free, high quality training. This training may consist of working through study packs, online training, face-to-face courses and observing advisers or other volunteers and staff in their roles.
Will I get my expenses paid?
We will reimburse reasonable travel to and from training sessions, and travel to and from the office for your volunteering shift and other out-of-pocket expenses. We will let you know during the recruitment process, what expenses we can reimburse